Property Management – Frequently Asked Questions

Property management fees in Macarthur can vary depending on the agency, the property and the level of service included. Most property managers charge an ongoing management fee calculated as a percentage of the rent collected, with additional fees potentially applying for services such as leasing, advertising and other agreed services.

At Soster Property, we believe landlords should understand exactly what they're paying for and the level of service they'll receive. Our property management options are designed to provide professional, hands-on management with clear communication and direct access to your property manager.

If you own an investment property in Macarthur, contact Soster Property for a personalised property management proposal —> Here

A property manager looks after the day-to-day management of an investment property on behalf of the landlord. This can include marketing the property for lease, tenant selection, preparing tenancy documentation, collecting rent, monitoring arrears, coordinating maintenance, conducting routine inspections, managing tenancy matters and keeping the landlord informed.

NSW Fair Trading also identifies responsibilities such as lodging rental bonds, maintaining rental records, arranging repairs and managing disputes as part of residential property management.

At Soster Property, our approach is built around proactive management rather than simply collecting the rent. Landlords have one point of contact and personalised oversight of their investment throughout the tenancy.
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Changing property managers in NSW is generally straightforward. Start by checking your current Management Agency Agreement, particularly the termination and notice requirements. NSW Fair Trading advises that a management agreement will usually contain a notice period that needs to be followed when ending the arrangement.

Once the required notice has been provided, the outgoing and incoming agencies can coordinate the transfer of tenancy records, keys, rental information and bond management details.

If you're considering changing property managers in Macarthur, Soster Property can help guide you through the transition and communicate with your existing managing agent to make the change as smooth as possible.
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Yes. You can generally change property managers while your investment property is tenanted. Changing managing agents does not mean you need to end the existing tenancy.

The landlord should follow the termination requirements contained in their current Management Agency Agreement. The outgoing and incoming property managers can then arrange the transfer of relevant tenancy records, keys and management information. Bond records also need to be updated when management changes.

For landlords looking to change property managers in Camden, Oran Park, Gregory Hills, Harrington Park, Cobbitty or surrounding Macarthur suburbs, Soster Property can assist with the changeover process while minimising disruption to both you and your tenant.
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Routine inspection frequency should take into account the property, tenancy and the level of oversight the landlord requires, while complying with NSW tenancy laws regarding access to the property.

Regular routine inspections give landlords an opportunity to understand how their investment is being maintained and identify maintenance concerns before they become larger issues.

Soster Property offers different property management service levels, allowing Macarthur landlords to choose the level of inspection and reporting that suits their investment. Our focus is not simply on completing an inspection, but providing useful feedback so landlords remain informed about the condition of their property.

The rental value of a Macarthur investment property depends on factors including its suburb, property type, number of bedrooms and bathrooms, condition, presentation, parking, inclusions and current tenant demand.

Rental markets can also vary considerably between neighbouring suburbs. A property in Camden, Oran Park, Gregory Hills, Harrington Park, Gledswood Hills, Cobbitty, Catherine Field, Spring Farm or Leppington should therefore be assessed against relevant and recent local rental evidence rather than relying solely on a broad online estimate.

Soster Property provides rental appraisals for Macarthur landlords using current market conditions and comparable properties to recommend an appropriate rental price and leasing strategy.
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When choosing a property manager, look beyond the management fee alone. Consider their experience, communication, local market knowledge, inspection process, approach to arrears and maintenance, tenant selection procedures and how accessible they will be once your property is under management.

It is also worth asking who will actually manage your property after you sign the agreement.

Soster Property is an independent boutique Macarthur real estate agency offering a director-managed approach. Rather than feeling like one property among hundreds, our landlords receive personalised communication, experienced oversight and one point of contact throughout the management of their investment.
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Yes. Soster Property provides residential property management throughout Sydney.

If you're searching for a property manager near you, looking to lease an investment property or considering changing property managers, contact Soster Property to discuss how we can help —> Here